Welcome to Whisker Couture Groom! These Terms of Use govern your use of our website and services. By accessing our website or using our services, you agree to abide by these terms. If you do not agree with any part of these terms, please do not use our services.”
1. User Responsibilities
You agree to provide accurate information when scheduling services or creating an account with Whisker Couture Groom. Users are responsible for ensuring the wellbeing of their pets before and after grooming services.
2. Service Limitations
Whisker Couture Groom reserves the right to refuse service to any client for safety reasons. We prioritize the health and safety of pets and may decline services if a pet exhibits aggressive behavior or health issues that prevent safe grooming.
3. Appointments and Cancellations
Appointments must be scheduled in advance. Cancellations should be made at least 24 hours prior to the scheduled appointment time. Failure to cancel within this period may result in a cancellation fee.
4. Payment and Refund Policy
Payment for services is due at the time of appointment. Refunds are not provided unless there is a clear failure in service delivery. We strive for client satisfaction and will work to resolve any service-related concerns.
5. Liability Disclaimer
Whisker Couture Groom is not responsible for any injury or harm caused by conditions that were not disclosed prior to the appointment. We work to provide a safe environment, but owners must inform us of any behavioral or medical issues.
6. Intellectual Property
All content on our website, including text, images, and graphics, is the property of Whisker Couture Groom. Unauthorized use is prohibited.
7. Modification of Terms
Whisker Couture Groom reserves the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting.
8. Contact Information
For any questions or concerns regarding these Terms of Use, please contact us at support@whiskercouturegro.com.